The Order-to-delivery time analytics help you monitor and optimize every stage of your logistics journey. By breaking the total order-to-delivery cycle into actionable metrics—such as internal processing time and carrier pickup efficiency—it enables you to improve fulfillment efficiency, hold carriers accountable, and set more accurate delivery expectations.
Filters

Order date: filter data based on order date.
Carrier: filter data based on carrier.
Location: filter data based on the location.
Destination: filter data based on the destination country.
Export PDF: export the data on this page to a PDF file based on the filters you have applied.
Analytics

P85 order-to-delivery time (d): the order-to-delivery time at the 85th percentile indicates that 85% of delivered shipments have a shorter order-to-delivery time than this.
Average order-to-delivery time (d): the average order-to-delivery time of all delivered shipments.
P85 processing time (d): the processing time at the 85th percentile indicates that 85% of fulfilled shipments have a shorter processing time than this.
Average processing time (d): the average processing time of all fulfilled shipments.
P85 pickup time (d): the pickup time at the 85th percentile indicates that 85% of picked-up shipments have a shorter pickup time than this.
Average pickup time (d): the average pickup time of all picked-up shipments.

Order-to-delivery time / Processing time / Pickup time over time: it shows how P85 order-to-delivery time / processing time / pickup time and average order-to-delivery time / processing time / pickup time change over time, you can choose different time intervals such as Day, Week, and Month.



Order-to-delivery time / Processing time / Pickup time details: it shows details and distribution of order-to-delivery time / processing time / pickup time based on different carriers, locations, and destination countries. You can export the data to a CSV file based on the filters you have applied.
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