How to remove the tracking number from Shopify email notifications?

Remove the tracking number from Shopify native email notifications. This prevents customers from seeing incorrect carrier identification or being redirected to third-party carrier websites.

Currently supported in the following 4 Shopify email templates:

Shipping confirmation, Shipping update, Out for delivery, Delivered

Here’s what the Shipping confirmation email looks like after completing the steps below:

Here is the instruction

Step 1

Go to Shopify admin → Settings → Notifications → Customer notifications → select the template where you’d like to add the tracking link (e.g. Shipping confirmation) → click the Edit code button

Step 2

Make sure Email body (HTML) is checked → search (Ctrl + F or ⌘ + F) for the phrase {% if fulfillment.tracking_numbers.size == 1 → delete the code as shown below (starting with the {% if fulfillment.tracking_numbers.size == 1 line and ending with the {% endfor %} and {% endif %} lines)

Step 3

Save changes

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Here is the instruction

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