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🌟 Learn about ParcelPanel Protection
Offer top-tier ParcelPanel shipping protection, powered by Seel, to protect packages against loss, damage, theft(porch piracy), and delays.
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Seel Worry-Free Delivery Terms and Conditions
Learn more about Seel Worry-Free Delivery Terms and Conditions
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📝 How can consumers file a claim?
Once the order (including Worry-Free Delivery products) is shipped, the ParcelPanel Protection policy takes effect immediately, meaning the order is protected. If the goods experience loss, delays, damage, or theft (porch piracy), your customers can file a claim for compensation.
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🚀 How to install the protection widget on the checkout page?
Shopify Plus stores can install the protection widget on the checkout page, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
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🚀 How to apply ParcelPanel Protection to your store within 2 mins?
ParcelPanel Protection helps protect packages against loss, damage, porch piracy, and theft, reducing the impact of shipping issues.
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💳 Why does Worry-Free Delivery require a payment method?
Worry-Free Delivery is 100% FREE for merchants. Customers can choose to purchase the service in the cart or at checkout. Seel, the insurer, requires you to add a debit/credit card to transfer the collected premium amount for actual insurance coverage.
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ParcelPanel Protection Settings
You can set up the Worry-Free Delivery product to be automatically added to customer orders or offer them the option to protect their packages from unexpected damage and theft etc. You can also choose whether the Worry-Free Delivery product should be auto-fulfilled with the rest of the items. These settings are easy to configure in the ParcelPanel Protection.
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How to exclude Worry-Free Delivery from discounts?
Due to Shopify's shopping cart system, in order to reflect the change in the amount after adding Worry-Free Delivery to the cart, Worry-Free Delivery must exist as a product in your store. This may result in Worry-Free Delivery may being mistakenly discounted or even applied as a free product when customers use discounts. To prevent this, you can exclude Worry-Free Delivery from discounts.
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🌑 How to hide Worry-Free Delivery as a product in my storefront?
Due to Shopify's shopping cart system, in order to reflect the change in the amount after adding Worry-Free Delivery in the shopping cart, Worry-Free Delivery must exist as a product in your store. However, you can hide Worry-Free Delivery products in Shopify, which can significantly reduce the chances of customers visiting the product page.
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🚀 How to install the protection widget on your cart?
Non-Shopify Plus stores can install the protection widget in the cart, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
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