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🚀 How to install the protection widget on the checkout page?
Shopify Plus stores can install the protection widget on the checkout page, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
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🔒 Why does CWILL Shipping Protection require additional permissions?
We prioritize data security and privacy, only requesting the minimum permissions needed for Worry-Free Delivery to function, in line with Shopify’s platform guidelines.
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🌑 How to hide Worry-Free Delivery as a product in my storefront?
Due to Shopify's shopping cart system, in order to reflect the change in the amount after adding Worry-Free Delivery in the shopping cart, Worry-Free Delivery must exist as a product in your store. However, you can hide Worry-Free Delivery products in Shopify, which can significantly reduce the chances of customers visiting the product page.
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How to prevent Worry-Free Delivery from being reviewed by Google?
Learn how to prevent the Worry-Free Delivery (CWILL Shipping Protection) product from being reviewed or rejected by Google Merchant Center by excluding it from the Google & YouTube app in Shopify.
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How to set up multi-language for CWILL Shipping Protection?
CWILL Shipping Protection content seen by your customers consists of two parts: the Protection widget and the Worry-Free Delivery product.
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🚀 How to install the protection widget on your cart?
Non-Shopify Plus stores can install the protection widget in the cart, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
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Export billing details
You can easily export billing details as a Excel file from CWILL Shipping Protection based on your needs.
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Add a claim button to Shopify customer accounts
Learn how to add a File a claim button to Shopify customer accounts so your customers can file shipping protection claims directly from their order page.
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How to hide the Worry-Free Delivery product from your store search?
Learn how to hide the Worry-Free Delivery (CWILL Shipping Protection) product from your Shopify store’s search results using the SEO hidden metafield, ensuring it only appears as an add-on during checkout.
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Why Is the Worry-Free Delivery product still in my store after uninstalling CWILL Order Tracking?
We are sorry to see you go! If you enabled the CWILL Shipping Protection feature while using CWILL Order Tracking, the Worry-Free Delivery product was automatically created in your store. After uninstalling the app, we no longer have access to make any changes to your store. Therefore, you will need to manually delete the Worry-Free Delivery product.
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