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How to prevent Worry-Free Delivery from being purchased alone？
Learn how to prevent Worry-Free Delivery (ParcelPanel Protection) from being purchased alone by enabling Fraud Order Validation in your Shopify checkout settings.
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🌑 How to hide Worry-Free Delivery as a product in my storefront?
Due to Shopify's shopping cart system, in order to reflect the change in the amount after adding Worry-Free Delivery in the shopping cart, Worry-Free Delivery must exist as a product in your store. However, you can hide Worry-Free Delivery products in Shopify, which can significantly reduce the chances of customers visiting the product page.
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How to exclude Worry-Free Delivery from discounts?
Due to Shopify's shopping cart system, in order to reflect the change in the amount after adding Worry-Free Delivery to the cart, Worry-Free Delivery must exist as a product in your store. This may result in Worry-Free Delivery may being mistakenly discounted or even applied as a free product when customers use discounts. To prevent this, you can exclude Worry-Free Delivery from discounts.
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🔒 Why does ParcelPanel Protection require additional permissions?
We prioritize data security and privacy, only requesting the minimum permissions needed for Worry-Free Delivery to function, in line with Shopify’s platform guidelines.
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Learn about cover status and claim status definitions
Cover status reflects the current status of the protection cover. Claims status indicates the progress of the filed claim. This article will guide you through the meaning of each status.
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Export billing details
You can easily export billing details as a Excel file from ParcelPanel Protection based on your needs.
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Why Is the Worry-Free Delivery product still in my store after uninstalling ParcelPanel?
We are sorry to see you go! If you enabled the ParcelPanel Protection feature while using ParcelPanel, the Worry-Free Delivery product was automatically created in your store. After uninstalling the app, we no longer have access to make any changes to your store. Therefore, you will need to manually delete the Worry-Free Delivery product.
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How to set up multi-language for ParcelPanel Protection?
ParcelPanel Protection content seen by your customers consists of two parts: the Protection widget and the Worry-Free Delivery product.
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How to hide the Worry-Free Delivery product from your store search?
Learn how to hide the Worry-Free Delivery (ParcelPanel Protection) product from your Shopify store’s search results using the SEO hidden metafield, ensuring it only appears as an add-on during checkout.
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